Shipping fee: free
Ordered items will be delivered by our designated delivery company (Sagawa Express) within 2-3 business days of order confirmation (unless a delivery date is specified).
*However, delivery may be delayed due to stock availability or force majeure (such as weather or traffic conditions).
Returning or exchanging products or cancelling orders
Orders can be cancelled up until the product has been shipped, and items can only be returned within 7 days of arrival.
Cancelled or returned items cannot be changed or exchanged for another product (including exchanges for size changes), so please be sure to check the size, colour, price and quantity before completing your order.
- Order cancellations and returns may not be accepted depending on the order contents and product condition.
- Defective items will only be exchanged for the same item if stock is available. If there is no stock available for exchange, we will refund your money.
If you wish to return an item, please be sure to contact us using the "Contact Us" form. We
cannot accept returns using any method other than the one specified by our company.
Please note that the customer is responsible for the return shipping costs, unless the delivered item is defective or the item you received is different from the order.