Privacy Policy

Date of enactment: June 5, 2020
Date of last revision: January 6, 2021
Doshisha Corporation
President and CEO Masayuki Nomura

Based on the understanding that personal information belongs to individuals, we will acquire and use such personal information in a fair manner to carry out our business activities, and will also consider the appropriate protection of personal information to be a social responsibility, and will comply with the Personal Information Protection Act and other related laws, regulations, guidelines, and other norms. Based on this policy, we will also build a "personal information protection management system" and will work on its continuous improvement as a company, taking into account the latest trends in IT technology, changes in social demand, and fluctuations in the business environment.

Acquisition, use and provision of personal information
Our company's main business is the wholesale of daily necessities, and we obtain personal information through lawful and fair means that take into consideration the content and scale of our business, and we only obtain, use, and provide the personal information we obtain to the extent necessary to achieve the specified purpose of use, and we do not handle personal information beyond the scope necessary to achieve the specified purpose of use (use for purposes other than those intended).We also take measures to prevent use for purposes other than those intended.
Provision of personal information to third parties
We will not disclose or provide personal information we have acquired to third parties, except in the following cases:

When outsourcing all or part of the business to a third party to the extent necessary to achieve the purpose of use
When required by law or regulation, or when requested to disclose or provide personal information by a court, the public prosecutor's office, the police, the tax office, or a public institution with equivalent authority.
When it is deemed necessary for the public interest, such as the protection of life, body, or property, or for the benefit of the customer
In the event of business succession through merger, company division, business transfer, or other reasons.

Compliance with Laws and Regulations Concerning Personal Information
We will comply with applicable laws, regulations, guidelines, and other standards in handling personal information.
Safety measures for personal information
In order to properly manage the personal information we handle, we will take reasonable security measures and work to prevent and correct unauthorized access to, loss, destruction, falsification, leakage, etc. of personal information.
Complaints and inquiries regarding personal information
When we receive a complaint or inquiry regarding the handling of personal information, we will respond promptly and sincerely to the content of the complaint.
Personal Information Protection Management System
In order to maintain appropriate protection of personal information, we have established and are operating a "personal information protection management system," and will review and improve this system in a timely and appropriate manner in light of changes in the social situation and environment surrounding our company.

[Contact Information] For inquiries regarding our personal information protection policy, please contact us at the following contact information.

Doshisha Co., Ltd. Personal Information Inquiry Desk
1-5-5 Higashi-Shinsaibashi, Chuo-ku, Osaka 542-8525
FAX: 06-6121-5689 Email address: info-privacy@doshisha.co.jp
TEL: 06-6121-5678 (Reception hours: 9:00-17:30)
*Excluding Saturdays, Sundays, public holidays, New Year's holidays, summer holidays, and other holidays designated by the company.
Disclosure of personal information

Purpose of Use of Personal Information
Last revised date: July 8, 2022

(1) Personal information relating to individual customers

1. Member information on our EC site, etc.

For the purpose of logging in to our EC site, etc., authenticating the individual, automatically displaying registration information on various screens, and managing members for other operational purposes
For ordering, packaging, delivery, provision, payment, etc. of products and services
To provide after-sales service regarding products and services, etc.
To notify you of matters necessary for the operation of our EC site, etc.
To operate point services and coupons on our e-commerce site, etc.
To distribute email newsletters
To provide you with advertising materials such as catalogs and direct mail and various information regarding products and services, etc.
To operate and manage the relevant campaigns, such as informing users of campaigns and contests related to products and services, informing users of lotteries and winners, and delivering prizes
To collect surveys on products and services, etc. and to achieve other purposes of such surveys, etc.
To create statistical data and marketing data on products and services, etc., and to conduct research and analysis, etc.
To prevent fraudulent activities related to products and services, etc., and to respond when such activities occur
To respond to various inquiries
　　　　　
2. Information on product purchasers on our EC site, etc.

For ordering, packaging, delivery, provision, payment, etc. of products and services
To provide after-sales service regarding products and services, etc.
To notify you of matters necessary for the operation of our EC site, etc.
To provide you with catalogs, direct mail, and other advertising materials and information regarding products and services, etc.
To collect surveys on products and services, etc. and to achieve other purposes of such surveys, etc.
To create statistical data and marketing data on products and services, etc., and to conduct research and analysis, etc.
To prevent fraudulent activities related to products and services, etc., and to respond when such activities occur
To respond to various inquiries
(2) Personal information regarding business partners

To properly manage and fulfill contractual terms
To provide you with catalogs, direct mail, and other advertising materials and information regarding products and services, etc.
To respond to various inquiries
(3) Personal information of individuals who contact our customer support desk

To respond to various inquiries
(4) Personal information handled under contract from business partners

To properly manage and fulfill contractual terms
To respond to various inquiries
(5) Personal information handled on e-commerce malls

To properly manage and fulfill contractual terms
For ordering, packaging, delivery, provision, payment, etc. of products and services
To provide after-sales service regarding products and services, etc.
To notify you of matters necessary for the operation of the relevant e-commerce mall site
To create statistical data and marketing data on products and services, etc., and to conduct research and analysis, etc.
To prevent fraudulent activities related to products and services, etc., and to respond when such activities occur
To respond to various inquiries
(6) Personal information concerning shareholders

To exercise rights and fulfill obligations under the Companies Act
To provide various benefits from our company
To implement various measures to facilitate smooth relations between shareholders and the company
To manage shareholders, such as by creating shareholder data according to prescribed standards in accordance with various laws and regulations
(7) Personal information of job applicants to the Company

For personnel recruitment activities (document screening, interviews, evaluations, contacting applicants, and other tasks necessary for recruitment activities)
(8) Personal information concerning our employees, etc.

For business communication, business management, payment of salaries and remuneration, personnel evaluation, assignment (including secondment and transfer), creation of employee ID cards, creation of employee management ledgers, employee benefits, procedures for withholding tax, procedures related to social insurance, and other procedures required by law, and other personnel management
For determining and paying remuneration, withholding tax procedures, social insurance procedures and other legally required procedures, employee benefits, and other personnel management
To grasp personnel, determine departments and duties, transfers and transfers, training and skills development, promotions and demotions, and other personnel management
For determining salaries and remuneration, procedures for withholding tax, procedures related to social insurance and other procedures required by law, childcare and nursing care leave, employee benefits, and other personnel management
For health management, ensuring appropriate working conditions, responding to sick leave and leave of absence, deciding on assignment and duties, managing working hours, and other personnel management
For the management of work hours and working hours, business communication, ensuring proper working conditions, improving work efficiency, ensuring safety, preserving information assets and other company assets, and other personnel and security management
(9) Specific personal information (individual numbers and personal information that includes an individual number)

For personal number-related affairs (statutory report preparation affairs, income tax withholding affairs, local tax special collection affairs, health insurance and employee pension insurance application affairs, health insurance benefit affairs, labor insurance affairs, notification of National Pension No. 3 insured persons, and other legally required procedures)

Matters concerning personal data handled by our company
(1) Name of the business entity handling personal information

Doshisha Co., Ltd.
(2) Name or job title, affiliation and contact details of the personal information protection manager

Doshisha Co., Ltd.
Executive Officer (General Affairs and Labor Affairs Officer)
Kimihiko Kato
TEL: 06-6121-5678
(3) Purpose of use of all retained personal data

As described in 1. "Purpose of Use of Personal Information" (1) to (3) and (6) to (9) above.
(4) Contact point for complaints regarding the handling of retained personal data

At present, our company is not a member of any certified personal information protection organization.
(6) Procedures for responding to requests for notification of the purpose of use of retained personal data or records of provision to a third party, disclosure, correction, addition or deletion of content, suspension of use or erasure, and suspension of provision to a third party (hereinafter referred to as "disclosure, etc.")

Contact point for requests for disclosure, etc.
Please contact the above-mentioned inquiry desk for requests for disclosure, etc.

If you wish to request disclosure, etc. via electromagnetic procedures, please let us know. As a general rule, we will process your request accordingly.
Procedures for requests for disclosure, etc.
After receiving your request, we will send you a designated request form, the "Request for Disclosure, etc. of Retained Personal Data," by mail.
Please send the completed request form, a document verifying that you are the agent if requesting on behalf of another person, and a postal money order for the handling fee (only for requests for notification of purpose of use and disclosure) to the above contact point by mail.
After receiving the above invoice, we will ask you to provide about two items of personal information registered with us that can be used to verify your identity (e.g. telephone number and date of birth, etc.) in order to verify your identity.
In principle, responses will be sent to the individual in writing (by post).
If requesting through a representative, documents verifying the representative's identity
If the person requesting disclosure, etc. is an agent, please enclose documents certifying that the agent is an agent and documents certifying the agent himself/herself. The registered domicile information included in each document should be limited to the prefecture, and any subsequent information should be blacked out or otherwise processed. In addition, each document should not include the personal number, or all digits should be blacked out or processed.

Documents proving that you are an agent
<In the case of a representative designated by the individual to make a request for disclosure, etc.>
Power of attorney from the person in question (original)
A copy of either
Family register, resident's card (stating family relationship), or other official document that can verify legal representation
Documents verifying the identity of the agent
Driver's license, passport, health insurance card, residence card
Fee for requesting notification of purpose of use or disclosure
1,000 yen per request (If you are requesting on paper, please enclose a postal money order with the invoice you send us. If you wish to request by other method, we will discuss this with you at the time of request.)
(7) Voluntary provision of personal information and consequences of not providing it

Providing personal information to us is voluntary, however, please note that if you do not provide your personal information to us correctly, you may not be able to receive the services, etc., provided by our company (including responses to inquiries, etc.) properly.

Cookies (※)
(1) Acquisition and use of Cookies

In the course of your use of the various websites operated by our company (hereinafter referred to as the "Site"), we may collect your Cookies in order to operate the Site, including to improve user convenience, enrich content, provide appropriate information, and prevent unauthorized access.

Cookies are used to identify your device (PC, smartphone, etc.) by storing the cookie on your device when you browse this site. This is expected to improve the convenience of your internet browsing software (browser), such as eliminating the need to repeatedly enter the same information and allowing you to use services customized for each customer. We may use information collected using cookies to analyze your website usage (access status, traffic surveys, routing, etc.) and to improve, enhance, and maintain the security of our website and services.

We use ad distribution services provided by third parties, including Yahoo Japan Corporation and Google, and such third parties may collect and use users' visit and action history information to our company through cookies, etc. Visit and action history information collected by such third parties will be handled in accordance with the third parties' privacy policies. Users can stop the use of collected visit and action history information for ad distribution by opting out of the ad distribution service provided by the third parties.
(2) Cookie rejection settings

You can change the settings of your internet browsing software (browser) to reject cookies, but please note that if you do so, you may not be able to use this site or the services on this site properly. For information on how to do this, please check the help menu of your internet browsing software (browser).
(3) Use of Google Analytics

We may use the Google Analytics service provided by Google to improve this site.
When using the Google Analytics service, cookies are used to collect, record, and analyze information such as access information to this site without identifying individuals.
The methods by which Google collects and uses access information are stipulated in its Terms of Use and Google Privacy Policy .
For more information about Google Analytics services, please visit the Google website (https://marketingplatform.google.com/about/analytics/) .
*Cookies are a mechanism that allows customers to use and browse the site more conveniently the next time they visit by storing information that identifies the computer of the customer who visited the website as a file on the customer's device (PC, smartphone, etc.). Please note that customers' personal information cannot be identified from cookies alone.
Handling of personal information
Last revised date: July 8, 2022

Purpose of Use of Personal Information
Doshisha Co., Ltd.
Name or job title, affiliation and contact details of the personal information protection manager
Doshisha Co., Ltd.
Executive Officer (General Affairs and Labor Affairs Officer)
Kimihiko Kato
TEL: 06-6121-5678
Purpose of Use of Personal Information
(1) Personal information relating to individual customers
Member information on our EC site, etc.

Information on product purchasers on our EC site, etc.

For ordering, packaging, delivery, provision, payment, etc. of products and services
To provide after-sales service regarding products and services, etc.
To notify you of matters necessary for the operation of our EC site, etc.
To provide you with catalogs, direct mail, and other advertising materials and information regarding products and services, etc.
To collect surveys on products and services, etc. and to achieve other purposes of such surveys, etc.
To create statistical data and marketing data on products and services, etc., and to conduct research and analysis, etc.
To prevent fraudulent activities related to products and services, etc., and to respond when such activities occur
To respond to various inquiries
　　　　　
3.Personal information concerning job applicants to our company

For personnel recruitment activities (document screening, interviews, evaluations, contacting applicants, and other tasks necessary for recruitment activities)

Disclosure and provision of personal information to third parties
We will not disclose or provide personal information we have acquired to third parties, except in the following cases:

Entrustment of Personal Information Handling
We may outsource the handling of personal information we hold to other businesses that we have evaluated and selected.
Various requests regarding personal information
We will promptly respond to requests for notification of the purpose of use of personal information that we have received, disclosure, correction, addition or deletion of content, suspension of use or erasure, or suspension of provision to third parties.
[Contact Information]
For inquiries regarding our personal information protection policy, please contact us at the following desk.

Doshisha Co., Ltd. Personal Information Inquiry Desk
1-5-5 Higashi-Shinsaibashi, Chuo-ku, Osaka 542-8525
FAX: 06-6121-5689
Email address: info-privacy@doshisha.co.jp
TEL: 06-6121-5678 (Reception hours: 9:00-17:30)
*Excluding Saturdays, Sundays, national holidays, New Year's holidays, summer holidays, and other company designated holidays

Voluntary provision of personal information and consequences of not providing it
Providing personal information to us is voluntary, however, please note that if you do not provide your personal information to us correctly, you may not be able to receive the services, etc., provided by our company (including responses to inquiries, etc.) properly.
Cookies (※)
(1) Acquisition and use of Cookies

System for handling personal data held and details of measures taken

Formulation of basic policies

In order to ensure the proper handling of personal data held by us, we have formulated a "Personal Information Protection Policy" that covers "compliance with relevant laws, regulations, guidelines, etc." and "contact point for questions and complaints."

Establishment of rules regarding the handling of retained personal data

We have established regulations regarding the protection of personal information regarding the handling method, responsible persons and their roles for each stage of personal data, such as acquisition, use, storage, provision, deletion/disposal, etc.

Organizational safety management measures

We have appointed a person responsible for the handling of retained personal data, clarified the employees who will handle the retained personal data and the scope of the retained personal data they will handle, and have established a system for reporting to the person responsible in the event that we become aware of any facts or signs of violations of the law or handling regulations.
We regularly conduct self-inspections of how we handle personal data, and also have audits conducted by other departments and external parties.

Personnel safety management measures

We provide regular training to employees on important points regarding the handling of retained personal data.
All employees are required to sign a confidentiality agreement regarding the personal data held.

Physical safety control measures

In areas where retained personal data is handled, we manage employee entry and exit and restrict the devices that can be brought in, and take measures to prevent unauthorized persons from viewing retained personal data.
We take measures to prevent theft or loss of devices, electronic media, documents, etc. that handle retained personal data, and when carrying such devices, electronic media, etc., including moving around within the workplace, we take measures to prevent retained personal data from being easily identified.

Technical safety control measures

We implement access control to limit the scope of personnel and the personal information database that they handle.
We have introduced mechanisms to protect information systems that handle retained personal data from unauthorized external access or malicious software.